Privacy Policy

Introduction

At Project SIDFX we value you and your privacy. We only collect and register personal information that is essential in order to provide the services you request. In the following sections we explain when and why we collect and register your personal information.

When you visit our website (www.sidfx.dk)

Please be informed that our website uses cookies in order to function. We do not collect or register any personal information using cookies.

When you make a purchase through our webshop (www.sidfx.dk/shop)

We require the following personal information in order to process your order:

  • Full name

  • Shipping address

  • Country/region

  • E-mail address

If you choose PayPal as payment and/or checkout method then the above information is provided to us by PayPal. By using PayPal you are also subject to PayPal’s privacy policy.

We register and use your personal information for the following purposes:

  • Your country is used for displaying available shipping options and shipping rates

  • Your country and region are used for calculating VAT

  • Your full name, shipping address and country are used for shipping your order

  • Your e-mail address is used for your order confirmation, shipping notification, tracking information and in case we need to contact you regarding your order. After delivery we may contact you in order to follow up on your purchase.

If you select a shipping option with tracking we disclose your full name, shipping address, country and e-mail address to our shipping carrier in order to process and ship your order.

When you contact us through e-mail (contact@sidfx.dk)

We receive your e-mail address, display name and any other information that you voluntarily submit. By using e-mail you are also subject to your e-mail provider’s privacy policy.

We don’t ask you for any personal information (unless you contact us regarding a purchase, then please see above) but we may ask for details about your system setup in case you seek technical support.

We don’t register any personal information but we do retain any correspondence in order to provide you support on a past or ongoing subject.

When you contact us through Facebook (@projectsidfx)

We receive your display name, profile picture and any other information that you voluntarily submit. By using Facebook you are also subject to Facebook’s privacy policy.

We don’t ask you for any personal information (unless you contact us regarding a purchase, then please see above) but we may ask for details about your system setup in case you seek technical support.

We don’t register any personal information but we do retain any correspondence in order to provide you support on a past or ongoing subject.

Privacy rights

At any time you may ask us to show, correct or even delete your personal information that we have registered by submitting a request by e-mail to contact@sidfx.dk. In such event you must use the same e-mail address as used previously, otherwise we cannot verify your identity and subsequently retrieve, update or delete your information.

Please be aware that we are unable to alter or delete personal information directly linked to a purchase. This is because we are required by law to retain financial data for an extended period of time.

Updated on 2018 May 19

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SIDFX © 2011-2019

Lotus Electronics ApS · DK-6430 Nordborg · Denmark